The industry is faced with the challenges of engaging with past-due consumers and collecting outstanding balances. This can be difficult, as past-due consumers are often reluctant to communicate with agents, yet, timely and effective communication is crucial to ensure collection success.
Struggling with high delinquency rates and high debt recovery costs due to legacy software and redundant processes, LCO Financial Services, an established lender in the U.S., contacted Paydoff to solve these issues.
Struggling with high debt recovery costs due to the legacy software and redundant processes, Hunter Warfield, an established debt collector in the U.S., contacted Paydoff to solve these issues.